SW DISPATCH OPS

Effective Date: May 15, 2026

PART 1: PRIVACY POLICY

This Privacy Policy describes how SW Dispatch Ops ("we," "us," or "our") collects, uses, stores, maintains, and protects information collected from users, applicants, and independent contractors (each, a "User") via the website sw-dispatch-ops.com (the "Site") and all associated recruitment funnels, messaging protocols, and operational workflows.

1. Information We Collect

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, apply for independent contractor opportunities via third-party platforms (such as Indeed), fill out forms, respond to text message or email verification protocols, and in connection with other activities, services, features, or resources we make available.

• Candidate Application Data: Full name, telephone number, email address, physical address, mailing location, professional experience, vehicle specifications, licensing details, and communication histories (including Indeed messaging relay addresses).

• Technical and Electronic Data: Domain tracking data, interaction histories, communication timestamps, and transactional parameters related to data pipeline routing.

2. How We Use Collected Information

SW Dispatch Ops collects and uses User personal information strictly for the following operational and logistical purposes:

• Contractor Recruitment and Qualification: To evaluate application parameters, confirm candidate locations against targeted service footprints, verify onboarding materials, and coordinate placement within our regional service networks.

• Operational Dispatch Coordination: To route logistical service records, process critical dispatch alerts, manage on-demand task coordination, and distribute dynamic location metrics to active independent operators.

• Communication Tracking and Verification: To securely monitor automated validation and tracking sequences, ensuring candidate onboarding remains safe and error-free across all regional pipelines.

3. Strict Data Protection and Non-Disclosure Policy

We maintain rigorous protocols to ensure the confidentiality of applicant and independent contractor records. We do not sell, trade, lease, rent, or distribute candidate, applicant, or consumer data to any third-party marketing entities, data brokers, or external advertising clearinghouses.

Data sharing is limited exclusively to infrastructure sub-processors essential to operational execution (e.g., automated email delivery platforms, secure operational storage systems, and cloud data routing architectures) solely to execute backend logistics. All sub-processors are legally and technically bound to hold all information in the absolute strictest confidence and are prohibited from using this information for any secondary purposes.

4. Security and Storage Architectures

We implement advanced technical data collection, storage, and processing practices, as well as state-of-the-art security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction data, and communications stored within our secure cloud databases and pipeline infrastructure.

5. Retention of Data

We retain candidate application metrics and communication files only as long as strictly necessary to fulfill regional recruiting, verify applicant credentials, or comply with statutory operational tracking requirements. Once data is no longer necessary for backend verification, it is permanently deleted or anonymized.

PART 2: TERMS OF SERVICE

The following Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Applicant," or "Contractor") and SW Dispatch Ops ("Company," "we," "us," or "our") governing your access to and use of the website sw-dispatch-ops.com, as well as your interaction with our electronic automated recruitment platforms, messaging endpoints, and dispatch coordination tools.

1. Acceptance of Terms

By accessing this Site, completing application materials via external employment portals linked to our systems, or responding to our automated operational communication loops, you explicitly acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not accept these terms, you are prohibited from utilizing this Site or engaging with our operational funnels.

2. Description of Operational Platform

SW Dispatch Ops operates as a centralized business logistics, communications manager, and independent operator onboarding entity. We specialize in coordinating third-party request fulfillment, managing data parsing systems, and vetting specialized independent service professionals for mobile on-demand networks. We do not provide consumer roadside services directly to the public through this specific Site; this Site functions strictly as an operational, administrative, and recruitment portal.

3. Independent Contractor Disclaimer

Nothing contained on this Site, within our application funnels, or throughout our communication protocols shall be construed to establish an employer-employee relationship, partnership, or joint venture. All technicians engaging with our networks act exclusively as independent 1099 contractors. As such, contractors retain complete operational control over their schedules, methodologies, tools, and general task acceptance parameters, and are entirely responsible for their own licensing, insurance, and local tax compliance obligations.

4. Prohibited User Conduct

Users explicitly agree not to use the Site or our communication endpoints to:

• Submit fraudulent, inaccurate, deceptive, or misleading applicant criteria, vehicle descriptions, or certification credentials.

• Interfere with, bypass, disable, or reverse-engineer our automated processing structures, text parsing scripts, webhooks, or communication pipelines.

• Transmit malicious code, automated script injections, spiders, or scrapers designed to modify or capture information from our backend environments.

5. Limitation of Liability

In no event shall SW Dispatch Ops, its officers, affiliates, partners, or independent system administrators be liable for any direct, indirect, incidental, punitive, or consequential damages arising out of your access to, inability to access, or performance of tasks linked to our logistics pipelines, including any software latency, operational dispatch delays, or network data communication interruptions.

6. Governing Law

These Terms of Service and any associated legal claims, disputes, or operational data interpretations shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

7. Modifications to Documentation

We reserve the right to update or modify this Privacy Policy and Terms of Service at any time without explicit prior notice. The updated timestamp at the top of this document will reflect the latest revision cycle. Continued interaction with our web pages or logistics platforms following updates constitutes absolute acceptance of the revised frameworks.

8. Contact Information

For questions regarding this privacy framework, backend compliance protocols, or data handling practices, please contact our administrator directly at:

SW Dispatch Ops Logistics & Compliance Administration

Email: support@sw-dispatch-ops.com